frequently asked questions

  • Can you reserve a spot?

    Because we want everyone to always feel welcome, we do not take reservations. Upon arrival, we will find a spot for you, and if it's quite busy, you can leave your number and wait at one of the nearby cafes. We will give you a call when your table is almost ready, and you can keep track of the waiting list on your phone. Check the waitinglist through our website. If its closed during service hours, we have spots.

  • What happens if the venue is full?

    "When the venue is at full capacity or your party is too large for immediate seating, we maintain a waiting list.

    Please take note:

    1. We will attempt to call you a maximum of two times. If there is no response, we will offer the table to the next person on the list.

    2. After we make the call, you have a 10-15 minute window to claim your table, so please remain nearby.

    Please be aware that accommodating large groups of 4 or more may take longer, so kindly consider this when planning your visit.

    Our maximum group size is 5 people."

  • What time is advise to secure a seat?

    "We open at 18:00, so if you're with a large group, it's advisable to arrive promptly at that time. For groups of 2, it's usually easier to find seating during the day, but the availability may vary depending on the day.

    On Wednesdays and Thursdays, the wait times are shorter, and accommodating groups of 2 is quicker. However, on weekends, we recommend arriving at 18:00 or later, around 21:30, as our kitchen remains open until 23:00."

  • Are dogs allowed?

    Yes, dogs are welcome, but we kindly request that they remain on a leash. If a dog becomes disruptive by barking or biting our staff or guests, we may need to request that it be taken outside.

  • Can you buy a gift card?

    We regret to inform you that we do not offer gift cards.

  • Do you also have gluten free gyoza or Halal meat?

    We do not offer gluten-free gyoza, and as we prepare our gyoza in-house, we strongly advise against dining here if you have a severe gluten allergy. Additionally, please note that we do not serve halal meat.